When my septic tank system started acting up again after just having it pumped, I called AAA City Plumbing to come figure out what was going on with it and to (hopefully) fix it! I was trying not to freak out as $ dollar signs $ danced in my head. When I called I spoke with kind Cindy who listened to my tale and then told me she was going to make sure someone got by asap to check it out. Her quiet confidence in the company and those who worked in the trenches, so to speak, was crucial in reducing my anxiety and stress levels. The next day Gary arrived at the time he was expected and began observing what he could and asking me a lot of questions about what I’d noticed. There was probably some blockage somewhere in the line(s) and he needed to check in with his boss to finalize a plan of action/price. The following Monday, Cindy called once again to let me know the guys were on their way. A short time later, Gary was at the door and Ian and Shane were here, too. He wanted to let me know they were getting ready to go to work, and so they did!
Several hours later on one of my “rounds,” the guys explained what they’d discovered regarding some of the lines that went to and from the tank and what they were doing to get them right again.
Before leaving, they filled in the trenches, seeded the “dig areas” and covered them with hay.
They were a great group to work with and they are now my Go-To Guys should I have plumbing/septic tank issues again. Thank you, AAA City Plumbing!
jane Elmore
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February 06, 2025
Everyone was very nice, easy to work with. Jaime was great-having to answer many questions of mine. She was very patient w me! Cory and Gary were always on time, professional , nice, and explained things in a way that I could understand. Overall, it has been a positive experience. I would recommend AAA plumbing to anyone that asked.
David Craig
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December 24, 2024
This message serves as a brief overview of my experience with AAA City Plumbing. The technicians: Gary, Shannon, and Corey did an excellent 👏 job! They were very professional, kind, and caring. To add, always willing to answer any questions and make the best recommendations to fix it right ✅️. After researching, I was pleasantly surprised to find that their pricing was somewhat better than other companies. Even the office staff were proactive in keeping you informed of the crew's arrival, and dynamic to work with while carrying 😀 out other business matters. In short, I am so grateful that I chose this company; I highly recommend AAA City Plumbing for all of your plumbing needs!
Sincerely ... David B. Craig III
Keith McClure
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February 15, 2025
So far, so "great" on service. Ian who pumped my septic was great. Went the extra mile in service. Cindy kept in constant contact every step. Gary and Shane investigated entire system and gave me the steps needed. Still have a ways to go, but I'm confident they'll work with me. Great service.
Janie Sigmon
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March 07, 2025
Cindy and Perry from AAA City Plumbing provided quick and excellent service. Cindy handled the logistics of my visit and Perry did the work. My septic tank needed to be pumped which Perry did efficiently. Then we discussed next steps if this didn’t solve my problem. I highly recommend this team from AAA!
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When my septic tank system started acting up again after just having it pumped, I called AAA City Plumbing to come figure out what was going on with it and to (hopefully) fix it! I was trying not to freak out as $ dollar signs $ danced in my head. When I called I spoke with kind Cindy who listened to my tale and then told me she was going to make sure someone got by asap to check it out. Her quiet confidence in the company and those who worked in the trenches, so to speak, was crucial in reducing my anxiety and stress levels. The next day Gary arrived at the time he was expected and began observing what he could and asking me a lot of questions about what I’d noticed. There was probably some blockage somewhere in the line(s) and he needed to check in with his boss to finalize a plan of action/price. The following Monday, Cindy called once again to let me know the guys were on their way. A short time later, Gary was at the door and Ian and Shane were here, too. He wanted to let me know they were getting ready to go to work, and so they did! Several hours later on one of my “rounds,” the guys explained what they’d discovered regarding some of the lines that went to and from the tank and what they were doing to get them right again. Before leaving, they filled in the trenches, seeded the “dig areas” and covered them with hay. They were a great group to work with and they are now my Go-To Guys should I have plumbing/septic tank issues again. Thank you, AAA City Plumbing!
Everyone was very nice, easy to work with. Jaime was great-having to answer many questions of mine. She was very patient w me! Cory and Gary were always on time, professional , nice, and explained things in a way that I could understand. Overall, it has been a positive experience. I would recommend AAA plumbing to anyone that asked.
This message serves as a brief overview of my experience with AAA City Plumbing. The technicians: Gary, Shannon, and Corey did an excellent 👏 job! They were very professional, kind, and caring. To add, always willing to answer any questions and make the best recommendations to fix it right ✅️. After researching, I was pleasantly surprised to find that their pricing was somewhat better than other companies. Even the office staff were proactive in keeping you informed of the crew's arrival, and dynamic to work with while carrying 😀 out other business matters. In short, I am so grateful that I chose this company; I highly recommend AAA City Plumbing for all of your plumbing needs! Sincerely ... David B. Craig III
So far, so "great" on service. Ian who pumped my septic was great. Went the extra mile in service. Cindy kept in constant contact every step. Gary and Shane investigated entire system and gave me the steps needed. Still have a ways to go, but I'm confident they'll work with me. Great service.
Cindy and Perry from AAA City Plumbing provided quick and excellent service. Cindy handled the logistics of my visit and Perry did the work. My septic tank needed to be pumped which Perry did efficiently. Then we discussed next steps if this didn’t solve my problem. I highly recommend this team from AAA!