He is really nice! He will be coming back Thursday ! I look forward to seeing him then! Your office staff Heather was excellent and so nice! When work is completed I will try to send photos! He eased my mind a lot! Can not wait till job is finished! Thank you for everything! Sent some photos of completed work! It took longer than I thought it would but I am so glad it is done! Mike did a great job even when he came back to fix a few things! The floor guys Carlos and his team were awesome! They all worked hard even when I was stressing out they were very kind! Your office staff were so great! I have a new appreciation for plumbers and the work they do! Yes it was expensive but great work! You all were very honest with me and did not hide anything like I felt the other company did! No names of the company will be mentioned ! I pray that they were honest with me and were just backed up! I wish you all the best! Have a great Christmas and a Happy New Year!
Lisa
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December 20, 2024
Incredible service! My Mom had a water main pipe break in her front yard and David and Rodney were amazing! She and I had so many questions during the excavation and repair of the pipe and they always stopped and took the time to patiently answer our questions. They also took the time to show us the broken pipe and all the roots inside that caused the clog and the procedure to repair it. We are so impressed with the service with Benjamin Franklin Plumbing! Tony was incredible, too! He was the service person that diagnosed the issue and my Mom said he was so kind and patient! I would give 6 stars if I could! This is service EXCELLENCE at its best!
Kelly Rice
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December 14, 2024
Tony was very knowledgeable and polite and forthcoming but most of all honest. I was 100% Satisfied when he left. He will be installing (2) toilets for me tomorrow.
Toilets were installed and beautiful. No mess left at all. Extremely satisfied.
Betsy Mackey
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December 18, 2024
We had a great experience with Benjamin Franklin from the assessment to completing the work. Rodney and his partner were neat, pleasant and communicated updates throughout the day. Thank you!
KB Foxx
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October 21, 2024
I was very pleased with Adam’s professionalism and overall competence and demeanor when interacting with him about my water leak. He was able to identify the issue and came up with the solution in impressive fashion. I am totally satisfied with the end result and the way everything turned out. Great job!
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3030 Whitehall Park Dr Suite 2, Charlotte, NC 28273, USA
Claim Listing: Benjamin Franklin Plumbing of Charlotte
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He is really nice! He will be coming back Thursday ! I look forward to seeing him then! Your office staff Heather was excellent and so nice! When work is completed I will try to send photos! He eased my mind a lot! Can not wait till job is finished! Thank you for everything! Sent some photos of completed work! It took longer than I thought it would but I am so glad it is done! Mike did a great job even when he came back to fix a few things! The floor guys Carlos and his team were awesome! They all worked hard even when I was stressing out they were very kind! Your office staff were so great! I have a new appreciation for plumbers and the work they do! Yes it was expensive but great work! You all were very honest with me and did not hide anything like I felt the other company did! No names of the company will be mentioned ! I pray that they were honest with me and were just backed up! I wish you all the best! Have a great Christmas and a Happy New Year!
Incredible service! My Mom had a water main pipe break in her front yard and David and Rodney were amazing! She and I had so many questions during the excavation and repair of the pipe and they always stopped and took the time to patiently answer our questions. They also took the time to show us the broken pipe and all the roots inside that caused the clog and the procedure to repair it. We are so impressed with the service with Benjamin Franklin Plumbing! Tony was incredible, too! He was the service person that diagnosed the issue and my Mom said he was so kind and patient! I would give 6 stars if I could! This is service EXCELLENCE at its best!
Tony was very knowledgeable and polite and forthcoming but most of all honest. I was 100% Satisfied when he left. He will be installing (2) toilets for me tomorrow. Toilets were installed and beautiful. No mess left at all. Extremely satisfied.
We had a great experience with Benjamin Franklin from the assessment to completing the work. Rodney and his partner were neat, pleasant and communicated updates throughout the day. Thank you!
I was very pleased with Adam’s professionalism and overall competence and demeanor when interacting with him about my water leak. He was able to identify the issue and came up with the solution in impressive fashion. I am totally satisfied with the end result and the way everything turned out. Great job!