This was our first time here and we loved it! We got immediate service and my sister was getting a pedicure while getting a full set. Loved the outcome of both! 10/10
Randi Dopkins
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November 12, 2024
I went for the first time and won't be back. It took way too long for a fill, I had 3 different people work on my nails. They didn't fully take the last gel color off (you can see the old color under the new color), put the acrylic on very thick, didn't file away the rough edges, and when asked to paint over the old color properly she didn't do it. I got my nails done on a Friday and by Sunday I already had a nail pop off completely. I'd assume it is because the acrylic was put on so thick that is was much higher than my cuticles. It was a waste of money and now I have to go to another salon just 3 days later to get them fixed. The poor owner seemed flustered training a new staff and told me to come back if I had any problems. Unfortunately, I live 45 minutes away and was just in the area for shopping. We were the last people in the salon and I didn't want to sit and wait another hour for them to be fixed properly. 10/10 would not recommend until the staff is properly trained on skills.
Victoria H.
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October 12, 2024
Here's a 5-star review for "The Nail Box":
⭐️⭐️⭐️⭐️⭐️
"I had an incredible experience at The Nail Box! The attention to detail and care the staff put into my nails was outstanding. The salon is clean, chic, and welcoming, and the atmosphere is so relaxing. They offer a great selection of colors and nail art options, making it easy to get exactly what I wanted. My nails have never looked better, and the service was top-notch from start to finish. I can’t recommend The Nail Box enough—definitely my go-to spot for flawless nails!"
Emily Piotrowski
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August 10, 2023
I really thought I had found a new nail place, however, there was an issue with the gel on my nails. I got a full set with gel on Friday evening, Saturday morning I woke up to the gel peeling off. Called the salon and went back to get them fixed, thought all was well, Sunday woke up to the gel peeling off again. I called the salon on Monday and asked for a refund because I am unable to keep going back to get my nails fixed, day after day. When I went in to get the refund, the lady was rude and told me I had scratched the gel, however you could tell the gel had flaked off. She took a file to show me how “I had scratched the gel” which didn’t even look the same (find on last pic, bottom is peeled off gel, top is where she scratched it with a file). Seemed as if I was being told I messed them up on purpose, which is not the case at all. I ended up having to go elsewhere to get the whole set fixed as the next salon noticed the acrylic wasn’t even to my cuticles. I’ve been getting acrylic with gel for over 10 years and have never had an experience like this. Originally, I had another review planned but based on going in for a refund and being accused of intentionally scratching them, I had to change my review. Save your time and money and go elsewhere, I read reviews prior to trying a new nail place so was very disappointed in this experience and wanted to warn others like myself.
Mary Jones
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November 10, 2024
The nailbox salon was a great experience! Courtney did my nails and she was professional and shaped my nails just the way I like them. I had the dip done and my nails look great!! I will be back!! I was impressed with wine served in a real wine glass.
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7580 Charlotte Hwy #1000, Fort Mill, SC 29707, USA
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This was our first time here and we loved it! We got immediate service and my sister was getting a pedicure while getting a full set. Loved the outcome of both! 10/10
I went for the first time and won't be back. It took way too long for a fill, I had 3 different people work on my nails. They didn't fully take the last gel color off (you can see the old color under the new color), put the acrylic on very thick, didn't file away the rough edges, and when asked to paint over the old color properly she didn't do it. I got my nails done on a Friday and by Sunday I already had a nail pop off completely. I'd assume it is because the acrylic was put on so thick that is was much higher than my cuticles. It was a waste of money and now I have to go to another salon just 3 days later to get them fixed. The poor owner seemed flustered training a new staff and told me to come back if I had any problems. Unfortunately, I live 45 minutes away and was just in the area for shopping. We were the last people in the salon and I didn't want to sit and wait another hour for them to be fixed properly. 10/10 would not recommend until the staff is properly trained on skills.
Here's a 5-star review for "The Nail Box": ⭐️⭐️⭐️⭐️⭐️ "I had an incredible experience at The Nail Box! The attention to detail and care the staff put into my nails was outstanding. The salon is clean, chic, and welcoming, and the atmosphere is so relaxing. They offer a great selection of colors and nail art options, making it easy to get exactly what I wanted. My nails have never looked better, and the service was top-notch from start to finish. I can’t recommend The Nail Box enough—definitely my go-to spot for flawless nails!"
I really thought I had found a new nail place, however, there was an issue with the gel on my nails. I got a full set with gel on Friday evening, Saturday morning I woke up to the gel peeling off. Called the salon and went back to get them fixed, thought all was well, Sunday woke up to the gel peeling off again. I called the salon on Monday and asked for a refund because I am unable to keep going back to get my nails fixed, day after day. When I went in to get the refund, the lady was rude and told me I had scratched the gel, however you could tell the gel had flaked off. She took a file to show me how “I had scratched the gel” which didn’t even look the same (find on last pic, bottom is peeled off gel, top is where she scratched it with a file). Seemed as if I was being told I messed them up on purpose, which is not the case at all. I ended up having to go elsewhere to get the whole set fixed as the next salon noticed the acrylic wasn’t even to my cuticles. I’ve been getting acrylic with gel for over 10 years and have never had an experience like this. Originally, I had another review planned but based on going in for a refund and being accused of intentionally scratching them, I had to change my review. Save your time and money and go elsewhere, I read reviews prior to trying a new nail place so was very disappointed in this experience and wanted to warn others like myself.
The nailbox salon was a great experience! Courtney did my nails and she was professional and shaped my nails just the way I like them. I had the dip done and my nails look great!! I will be back!! I was impressed with wine served in a real wine glass.