Went yesterday to get my nails done for the 1st time in years. At first- did not have a 10/10 experience. I was not happy with the first set and felt frustration from the nail artist when I tried to tell her I didn’t like it- (I came in originally for dark green French tips… that did not work out) after that, I did not feel comfortable to speak up further. I returned the same day, and a different nail tech, (Kelly, I believe) was more than happy to make it right. She was very kind and gracious and told me not to be nervous to speak up in the future. Photos are before & after.
Carlisle Makena
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September 01, 2024
Insane experience if I could give 0 stars I would. The prices are insane for the skill set these tech have, I payed $83 for acrylic nails with gel polish and had to remove them because my hands were throbbing from being cut as well as acrylic being attached to the skin!!!! I was advised by urgent care to remove them asap. After leaving a review on tell the owner reached out and offered to redo my nails which I responded by saying I was unfortunately uncomfortable with as my nails were horribly damaged and I am partially missing a nail now! I asked the owner since I was uncomfortable getting them redone due to damage ( it’s not healthy to put sns over open wounds) if I could please have a refund and I would pay for the rest of the services I received. The owner responded that they don’t do refunds and that sns with vitamins would be the best option. Again I’m super uncomfortable going back ! So I said I would just like a refund where the owner continued to say no and offer a new set over my broken nails!!!!!! When I said it would cause infection they said they would wait for them to heal then redo them even after I stated multiple time I do not want to go back.
For the price I payed I’m super unhappy with how this is handled not to mention the owner saying the nail tech did nothing wrong even after the NAIL TECH ADMITTED TO BEING NEW TO ACRYLIC … THE OWNER TOLD ME I WAS AT FAULT BECAUSE I REMOVED THE NAILS AS ADVISED BY URGENT CARE.
This place is a total scam no prices listed on website online when you walk in will they tell you the price, no refund even if you had to seek medical attention… offering to our nails over broke and damaged nails which any licensed nail tech would know is horribly wrong!!!!!!! Not to mention the acrylic when I tried to remove it was still damp underneath this is literally an infection waiting to happen at this salon!!!
Corinna A
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August 12, 2024
Located at a really nice area with plenty of free parking (2 hours max). The nail techs are nice and will get you comfy as soon as you arrive. I almost always to walk in but I call them in advance prior to going to see if there’s a wait and most of the time there’s none or just a few minutes! I’ve done nail extensions twice and both times I loved! The place is clean. Overall experience is great! This has become my go-to place!
Emily Plank
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August 17, 2024
Great job done! Polly did my set with French design. Jackie did my pedicure gel. They both were amazing, the salon is so clean and relaxed. I will definitely be back!!!
kylie nichols
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August 13, 2024
This places pricing makes no sense. It’s $35 for a regular polish mani. But with gel it’s $43. That’s a $8 adder for gel. If you want a pedicure the regular price is $43 but for gel pedicure, the gel is a $20 dollar adder so your pedicure is $63 dollars. Make this make sense. You’re using the same gel as you are on my hands and feet why is it $20 dollars? It should be a $51 dollar pedicure. What kind of math is that? Just proceeds to tell me it’s like that everywhere I go. No it is not!!! A gel adder is the same price regardless if it’s on the fingers or toes. That’s literally a scam the way yall are pricing stuff. The service is okay but their prices don’t make any sense and when you complain or try to get them to explain they just tell you over and over they don’t make the prices. Don’t offer a discount or any mediation when they don’t even know why they charge like that. Terrible customer service. Will not be back.
Update: 3 days later and pedicure is turning weird color fingernails are chipping
Our Address
4701 Park Rd Suite E, Charlotte, NC 28209, USA
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Went yesterday to get my nails done for the 1st time in years. At first- did not have a 10/10 experience. I was not happy with the first set and felt frustration from the nail artist when I tried to tell her I didn’t like it- (I came in originally for dark green French tips… that did not work out) after that, I did not feel comfortable to speak up further. I returned the same day, and a different nail tech, (Kelly, I believe) was more than happy to make it right. She was very kind and gracious and told me not to be nervous to speak up in the future. Photos are before & after.
Insane experience if I could give 0 stars I would. The prices are insane for the skill set these tech have, I payed $83 for acrylic nails with gel polish and had to remove them because my hands were throbbing from being cut as well as acrylic being attached to the skin!!!! I was advised by urgent care to remove them asap. After leaving a review on tell the owner reached out and offered to redo my nails which I responded by saying I was unfortunately uncomfortable with as my nails were horribly damaged and I am partially missing a nail now! I asked the owner since I was uncomfortable getting them redone due to damage ( it’s not healthy to put sns over open wounds) if I could please have a refund and I would pay for the rest of the services I received. The owner responded that they don’t do refunds and that sns with vitamins would be the best option. Again I’m super uncomfortable going back ! So I said I would just like a refund where the owner continued to say no and offer a new set over my broken nails!!!!!! When I said it would cause infection they said they would wait for them to heal then redo them even after I stated multiple time I do not want to go back. For the price I payed I’m super unhappy with how this is handled not to mention the owner saying the nail tech did nothing wrong even after the NAIL TECH ADMITTED TO BEING NEW TO ACRYLIC … THE OWNER TOLD ME I WAS AT FAULT BECAUSE I REMOVED THE NAILS AS ADVISED BY URGENT CARE. This place is a total scam no prices listed on website online when you walk in will they tell you the price, no refund even if you had to seek medical attention… offering to our nails over broke and damaged nails which any licensed nail tech would know is horribly wrong!!!!!!! Not to mention the acrylic when I tried to remove it was still damp underneath this is literally an infection waiting to happen at this salon!!!
Located at a really nice area with plenty of free parking (2 hours max). The nail techs are nice and will get you comfy as soon as you arrive. I almost always to walk in but I call them in advance prior to going to see if there’s a wait and most of the time there’s none or just a few minutes! I’ve done nail extensions twice and both times I loved! The place is clean. Overall experience is great! This has become my go-to place!
Great job done! Polly did my set with French design. Jackie did my pedicure gel. They both were amazing, the salon is so clean and relaxed. I will definitely be back!!!
This places pricing makes no sense. It’s $35 for a regular polish mani. But with gel it’s $43. That’s a $8 adder for gel. If you want a pedicure the regular price is $43 but for gel pedicure, the gel is a $20 dollar adder so your pedicure is $63 dollars. Make this make sense. You’re using the same gel as you are on my hands and feet why is it $20 dollars? It should be a $51 dollar pedicure. What kind of math is that? Just proceeds to tell me it’s like that everywhere I go. No it is not!!! A gel adder is the same price regardless if it’s on the fingers or toes. That’s literally a scam the way yall are pricing stuff. The service is okay but their prices don’t make any sense and when you complain or try to get them to explain they just tell you over and over they don’t make the prices. Don’t offer a discount or any mediation when they don’t even know why they charge like that. Terrible customer service. Will not be back. Update: 3 days later and pedicure is turning weird color fingernails are chipping