Dustin was a pleasure to deal with from the moment he arrived through end of the job. He took all the time needed to answer all of my questions, and provided an honest estimate, and expert craftsmanship, and explained various options for repair and replacement. Estimate was extremely well detailed explaining every aspect of the job. Job was completed the following day after estimates. We went for a new water heater. Dustin really knows his stuff. Brought our new water heater installation up to code. We were very pleased and wouldn’t hesitate for a moment to recommend this company who employees such honorable people as Dustin. Thanks for a job well done, 5 star service, and a 6 year parts and labor warranty for a lower cost than competitors who were more costly who only offered a 2 year warranty.
Evan Arnett
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October 30, 2024
This company was awesome. I had the pleasure of working with Michael Adams on this situation and he provided excellent service and care. They have great rates as well which also helps. They are very fast at getting the situations fixed and doing everything the right way for myself and other clients. Definitely recommend this company to anyone needing plumbing done. 10/10
Ken Martin
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October 24, 2024
We were very pleased with Troy’s professionalism and knowledge. We were replacing a faucet for our kitchen. Troy did the installation and found several other problems to be addressed. There was never any pressure but willing to make his recommendations. He took very good care of us and would welcome him to our home in the future.
Amber Roberts
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November 01, 2024
We had our yearly plumbing inspection and descaling of our tankless gas hot water heater performed today. Troy was extremely knowledgeable and helpful with discussing various aspects of our home. He went above and beyond to educate us on how our different systems work and how to properly maintenance and proactively care for them. My husband and I were very pleased with Troy’s level of service today and highly recommend him for any future work.
Angel McFadden
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November 09, 2024
After another plumbing company canceled on me, I contacted Mr. Rooter. Their plumber, Michael, arrived on time, quickly diagnosed and fixed the problem the same day, with no additional service charge. The price quoted was very reasonable. Mr. Rooter is now my go-to company for their prompt, professional, and affordable service.
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9305 Monroe Rd Unit G, Charlotte, NC 28270, USA
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Dustin was a pleasure to deal with from the moment he arrived through end of the job. He took all the time needed to answer all of my questions, and provided an honest estimate, and expert craftsmanship, and explained various options for repair and replacement. Estimate was extremely well detailed explaining every aspect of the job. Job was completed the following day after estimates. We went for a new water heater. Dustin really knows his stuff. Brought our new water heater installation up to code. We were very pleased and wouldn’t hesitate for a moment to recommend this company who employees such honorable people as Dustin. Thanks for a job well done, 5 star service, and a 6 year parts and labor warranty for a lower cost than competitors who were more costly who only offered a 2 year warranty.
This company was awesome. I had the pleasure of working with Michael Adams on this situation and he provided excellent service and care. They have great rates as well which also helps. They are very fast at getting the situations fixed and doing everything the right way for myself and other clients. Definitely recommend this company to anyone needing plumbing done. 10/10
We were very pleased with Troy’s professionalism and knowledge. We were replacing a faucet for our kitchen. Troy did the installation and found several other problems to be addressed. There was never any pressure but willing to make his recommendations. He took very good care of us and would welcome him to our home in the future.
We had our yearly plumbing inspection and descaling of our tankless gas hot water heater performed today. Troy was extremely knowledgeable and helpful with discussing various aspects of our home. He went above and beyond to educate us on how our different systems work and how to properly maintenance and proactively care for them. My husband and I were very pleased with Troy’s level of service today and highly recommend him for any future work.
After another plumbing company canceled on me, I contacted Mr. Rooter. Their plumber, Michael, arrived on time, quickly diagnosed and fixed the problem the same day, with no additional service charge. The price quoted was very reasonable. Mr. Rooter is now my go-to company for their prompt, professional, and affordable service.